Frequently Asked Questions

Q Question

What is the cancellation policy?

Aanswer If you need to cancel your reservation, we ask that you call us at 312-894-0800 and let us know at least 72 hours prior to check in to avoid any cancellation charges.

Reservations designated as non-refundable at the time of booking remain non-refundable regardless of circumstances.

Reservations cannot be cancelled via email.