Know Us Better
At Hotel ACME, we want your stay to be as seamless and enjoyable as possible. Our FAQ section is here to provide you with quick answers to common questions about our services, amenities, booking process, and more. If you need further assistance, don't hesitate to reach out—our team is always ready to help!
- How can I book a room at ACME Hotel Company? How can I book a room at ACME Hotel Company? Guests can book directly through ACME Hotel’s website at Acmehotelcompany.com. And when you book direct, you are guaranteed the lowest rates available anywhere. Online booking allows you to select dates, room styles, and available offers, making it easy to secure the best rates for your Chicago stay.
- What are the check-in and check-out times? What are the check-in and check-out times? Check-in begins at 3 PM and check-out is at 11 AM. Early check-in or late check-out may be offered depending on availability, providing added flexibility for guests visiting downtown Chicago.
- Is ACME Hotel Company pet friendly? Is ACME Hotel Company pet friendly? Yes, ACME Hotel welcomes pets in designated rooms for a $50 for the entire stay. This makes it a convenient choice for travelers seeking a pet friendly hotel in Chicago’s River North neighborhood.
- Does the hotel offer free Wi-Fi and parking? Does the hotel offer free Wi-Fi and parking?
ACME Hotel provides complimentary super high-speed Wi-Fi throughout the property.
Parking options are available nearby for an additional fee, which is typical for hotels in downtown Chicago. There is a paid garage adjacent to ACME and guests can save a lot by using this link with Spot Hero. https://www.acmehotelcompany.com/acmehotel-tune
- Is ACME Hotel near the beach? Is ACME Hotel near the beach? Yes, ACME is about 13 blocks to Oak Street Beach. (go to Michigan Avenue and turn left)! We are about the same distance to Ohio Street Beach
- What room types are available at ACME Hotel Company? What room types are available at ACME Hotel Company? Room options include standard King or Queen rooms, Double rooms, and spacious suites with separate living rooms with awesome city views. Rooms are decked out with cool design elements, premium bedding, rain shower heads and tech-forward amenities designed for a one-of-a-kind Chicago hotel stay.
- Is the hotel suitable for families? Is the hotel suitable for families?
ACME Hotel Company welcomes families with comfortable room layouts, convenient in-room amenities, and a central location near attractions. It’s a strong option for guests seeking family friendly lodging in Chicago.
- How close is ACME Hotel Company to popular attractions? How close is ACME Hotel Company to popular attractions?
The hotel is just steps from the Magnificent Mile and near Chicago’s top shopping, dining, and entertainment venues, making it an ideal location for exploring the city on foot.
- What amenities does ACME Hotel Company offer? What amenities does ACME Hotel Company offer? Amenities include The Berkshire Room (one of Chicago’s most popular Cocktail Bars), West Town Bakery, serving awesome coffee and breakfast bites daily, Bodega, a public space for guests to chill, or book for private events, a fitness center, An oversized hot tub with a ski chalet vibe, business services, and modern in-room tech. These offerings create a wholly unique experience in the heart of River North.
- Does ACME Hotel Company accommodate group bookings? Does ACME Hotel Company accommodate group bookings?
Yes, the hotel supports group reservations for business trips, events, and social gatherings. Its downtown Chicago location and variety of room types make it a convenient choice for groups and a welcome change for group members to experience. Contact Josh for Group bookings at Jdettwiller@acmehotelcompany.com
- Are special offers or packages available? Are special offers or packages available?
ACME Hotel Company frequently provides seasonal promotions, Booking direct will always give you the lowest rates guaranteed, and extended-stay packages. Checking current offers can help guests secure the best value for their visit.
- What type of hotel is ACME Hotel Company? What type of hotel is ACME Hotel Company? Acme Hotel is an approachable boutique hotel located in the River North neighborhood in the center of Chicago. ACME boasts a chill vibe and celebrates art, music, pop culture, and mostly, self-expression! Acme is ideal for guests looking for a unique experience, not just a hotel night.
- Does the hotel offer accessible accommodations? Does the hotel offer accessible accommodations?
Yes, ACME Hotel Company provides accessible rooms featuring wider entrances, grab bars, and supportive features to ensure comfort and convenience for guests with accessibility needs.
- What is the cancellation policy? What is the cancellation policy?
Cancellation policies vary by the rate and booking method. Many reservations offer flexible cancellation when made directly, allowing guests peace of mind during their Chicago travel planning.
- When is the best time to book for lower rates? When is the best time to book for lower rates?
Rates at ACME Hotel Company are typically more competitive during late fall, winter months, and midweek stays. Advance booking can help guests secure favorable pricing.
- Why is ACME Hotel considered a value-driven boutique hotel? Why is ACME Hotel considered a value-driven boutique hotel?
The hotel offers contemporary style, excellent location, tech-focused amenities, and competitive pricing, making it a standout boutique option for travelers seeking value in downtown Chicago.
- Is ACME Hotel Company recommended for couples? Is ACME Hotel Company recommended for couples?
Yes, its independent vibe, creative-centric atmosphere, and proximity to restaurants, night-life, theatre, and top Chicago attractions make ACME Hotel appealing to couples seeking a unique and memorable city getaway.
- What safety and cleanliness standards does the hotel follow? What safety and cleanliness standards does the hotel follow?
ACME Hotel Company maintains high cleanliness standards through regular room sanitation, non-smoking spaces, and attentive staff, helping ensure a safe and comfortable stay.
- How close is the hotel to public transportation? How close is the hotel to public transportation?
The hotel is conveniently located near CTA Red Line stations and bus routes, allowing easy access to Chicago’s most popular neighborhoods and attractions without the need for a car.
- What is the address and contact information for ACME Hotel Company? What is the address and contact information for ACME Hotel Company?
ACME Hotel Company is located at 15 E Ohio Street, Chicago, IL 60611. Guest inquiries and reservations can be made through the hotel’s website or by contacting the front desk directly. Phone: (312) 894-0800 Email: info@acmehotelcompany.com
- What dining options are available nearby? What dining options are available nearby? ACME Hotel Company is in the center of one of Chicago’s hottest dining scenes with James Beard award winning Chefs, Michelin rated restaurants, and a host of others that are well known local favorites. Popular vibrant nightlife options, are also all within a short walk from the hotel.